Administer

Configure access and shared resources for your team or installation. Check the required role and scope before changing a setting.

Start with a task

• Configure platform settings and secrets — Manage installation-wide controls, secret records, values and activation

• Configure and maintain a team — Create teams, assign resources, set shared policies and verify readiness

• Provision users and manage memberships — Create accounts, complete invitations and change team or platform authority

• Manage subscriptions and usage — Check billing state, usage limits, plan changes and recovery

• Resolve missing features and controls — Separate flags, versions, permissions and entitlements

• Manage team variables and secrets — Configure shared values and verify activation

• Configure team tools — Define reusable requests and connect them to a flow

• Review notifications — Understand visibility, read state and delivery boundaries

• Resolve central documentation access — Distinguish product roles from reader activation, customer membership and published editions

• Get access to the right team and actions — Separate account, membership, publication and feature availability

• Configure SIP trunks, routes and numbers — Set resource controls and verify runtime activation

• Configure SIP header rules — Author reusable header changes and verify their scope

• Configure recording storage — Set the shared destination and understand retention responsibilities

• Manage system audio — Upload, find, preview and delete team audio; understand the shared file

• Manage team API keys — Create, verify, rotate and revoke scoped credentials

• Check flow assistant availability — Check feature settings, access and provider failures

More guides

• Manage team settings — set the shared defaults for a team
• Configure inbound trunks — identify incoming SIP traffic and apply its authentication and media policy
• Configure outbound trunks — define the outbound gateways and pools for outgoing calls
• Add a documentation member — invite a person to restricted documentation in the Portal

Related responsibilities

Use the shared topics when a setting you administer is used during calls or investigated by operators.