13 docs tagged with "platform-admin"

Platform-wide reusable JavaScript tools — same surface as team tools but available to every team.

API server instance scaling and platform-wide request rate limiting.

Platform-registered phone numbers — the foundation for PSTN endpoints. Assigned to teams; mapped to server groups; optionally extension-enabled.

Recurring background jobs run by the Tasker service — backups, billing, cleanup, scoring, notifications.

Outbound SIP trunks used for transfers — carrier routing, authentication, caller ID, and base-number linking.

Platform-wide administration — users, teams, base numbers, server groups, SIP trunks, TLS materials, cron schedules, job history. Requires SUPERUSER.

Platform-wide control of SIP header manipulation — default global configs plus all team-specific configs.

Read-only history of background jobs — status, attempts, results, and errors.

Email notification types, templates, recipients, severity, and rate limits used for operational alerting.

TLS certificates and keys for mTLS on SIP trunks — CA certs, client certs, client keys stored in AWS Secrets Manager.

Pools of voice processing servers — load balancing and auto-scaling controls.

Inbound SIP trunks — identification, authentication, media, TLS / mTLS, and how trunks run in parallel.

Platform-wide user and team management. Distinct from per-team Settings → Users.