15 docs tagged with "observability"

Action success monitoring (BYE / transfer)

How to prove a bot-initiated BYE or transfer made it end to end from the voice PBX through the SIP edge to the carrier, and which alerts to build on that chain.

Application and call-flow logging

What TelSys, TelPro, and RTPEngine log during a call, how log levels are used, and how to correlate application logs with SIP signaling.

Audit logging

What Delphi records as audit and security events — the per-event fields required by BSR 4.1.1/4.1.2 (time, type, origin IP, user ID), the actor-context block, and which platform actions emit which event.

Call Detail Records (CDR)

One summary log record per call — timing, bot context, provider identifiers, latency, error/fallback, and correlation IDs — queryable in SigNoz and persisted to AppLog.

Job history

Read-only history of background jobs — status, attempts, results, and errors.

Log and telemetry obfuscation

How Delphi scrubs PII — DTMF digits, phone numbers, transcripts, and secrets — across three layers: the in-process logger, the DTMF-aware logDTMF helper, and the OTel collector transform processors.

Monitoring in SigNoz

How Delphi services send logs, traces, metrics, health signals, and call debugging data through OTel collectors into SigNoz.

OTel collector configuration

How the per-host OpenTelemetry collector is configured on a Delphi deployment — the file you edit, the receivers, processors and pipelines it runs, the environment variables substituted into it, and how to change the PII obfuscation rules.

Security event export

How Delphi tags security events for export to an external SIEM, and what is tagged.

Service logs

What each Delphi service logs, where the logs land (SigNoz via OTLP and stdout filelog), and the full TelWeb and TelPhi log inventories — server-side structured logs, call/telephony events, CDR, AI/DB spans, audit/auth events, route-handler logs, and client-side console output.