Dashboard
Customizable per-team analytics overview — widgets, timeframe toolbar, and edit mode.
Apps
1 item
Flow Designer
7 items
Endpoints
Where a session starts — phone (PSTN), web voice (WebRTC), and web chat. Conceptual reference; endpoints are created and edited inside the Flow Designer.
Conversations
The primary tool for debugging and analysing calls — log timeline, recording playback, transfers, token usage, and cost.
Providers
10 items
Recording storage
What Members and Team Admins can control for call recording, transcript storage, and retention.
Password expiry
How password maximum age, reminders, and forced change work for credential-based Delphi accounts.