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Version: 0.9.12

Header manipulation (team)

platform v0.9.11verified 2026-05-14

Path: /settingsHeader Manipulation tab

Team-scoped header manipulation configs let your team add, remove, or modify SIP headers on calls through your endpoints. These are separate from the default platform-wide configs maintained by superadmins (see Admin settings → Header manipulation).

Configuration fields

FieldRequiredDescription
Configuration NameYesFriendly name.
DescriptionNoWhat this config does.
EnabledYesMaster toggle.

Each config has one or more rules:

FieldRequiredDescription
DirectionYesIncoming (call enters) or Outgoing (call forwarded).
ActionYesAdd / Remove / Modify.
Header NameYese.g. X-Custom-ID, P-Asserted-Identity.
Value / PatternConditionalValue (Add) or regex (Modify / Remove).
ConditionNoOptional match condition.

Default vs team configs

  • Default configs are platform-wide and applied globally; they appear in Team overview but cannot be edited here.
  • Team configs apply only to your team's base numbers.
  • Both can be active on the same base number — defaults are processed first.

Examples

Add a tracking header on outgoing calls

FieldValue
DirectionOutgoing
ActionAdd
Header NameX-Team-Source
Valuemy-team-name

Strip a header on incoming calls

FieldValue
DirectionIncoming
ActionRemove
Header NameP-Early-Media

Workflows

Create a config

  1. Click Create.
  2. Enter name, description, rules.
  3. Enable the config.
  4. Save.
  5. Assign the config to a base number in Team overview.

Edit a config

Open the config, modify rules / metadata, save.

See also