12 docs tagged with "sip"

How to prove a bot-initiated BYE or transfer made it end to end from the voice PBX through the SIP edge to the carrier, and which alerts to build on that chain.

Carrier-facing SIP and Q.850 termination reasons, bot BYE headers, transfer behavior, SIP header budgets, and fail-open hangup handling.

Platform-wide outbound SIP trunks and egress pools — carrier routing, pool strategies, authentication, caller ID, and base-number linking.

How Delphi builds outbound SIP request-URIs for Genesys Cloud CX using FQDN or TGRP, TLS 1.2, and a per-trunk customer prefix.

Platform-wide control of SIP header manipulation — default global configs plus all team-specific configs.

Team-scoped SIP header rules applied to your team's base numbers, separate from platform defaults.

Map SIP headers and managed LLM channel data into structured key-value context — rules, templates, encoding, and source JSON.

What Kamailio and TelSys log for SIP — capture points, methods (OPTIONS, CANCEL, PRACK), response codes (481, 487), and how records reach the Debug SIP ladder.

Catalog of SIP trunk health logs emitted by TelPhi and TelAPI — when each fires, what it means, and which payload fields appear.

Inbound SIP trunks — identification, authentication, media, TLS / mTLS, and how trunks run in parallel.

SIP proxy (Kamailio), media proxy (RTPEngine), WebRTC gateway (Janus), and TURN server — operations, runbook, configuration, troubleshooting.

Asterisk (TelSys) plus the AI conversation engine (TelPhi) — operations, runbook, configuration, troubleshooting.