Dashboard
Customizable per-team analytics overview — widgets, timeframe toolbar, and edit mode.
Apps
1 item
Flow Designer
7 items
Endpoints
Where a session starts — phone (PSTN), web voice (WebRTC), and web chat. Conceptual reference; endpoints are created and edited inside the Flow Designer.
Conversations
The primary tool for debugging and analysing calls — log timeline, recording playback, transfers, token usage, and cost.
Providers
11 items
Recording storage
The S3 layout and JSON formats for call recordings, STT input turns, and TTS output turns.
Password expiry
How password maximum age, reminders, and forced change work for credential-based Delphi accounts.